Eagle Radio

Eagle Radio

www.eagleradio.co.uk

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Terms and Conditions

Copyright Statement
Disclaimer
Privacy Policy
Website Terms and Conditions
Competition Terms and Conditions
Cookie Policy
Terms and Conditions of Sale and Supply & Service
Child Protection Policy
Diversity and Equal Opportunities Policy

This Information was Last Updated: 11/05/2018.

Eagle Radio relates to all channels controlled by Eagle Radio including http://www.964eagle.co.uk, all it's associated media (onair and offair) and channels (online and offline). Eagle Radio is the trading name for Eagle Radio Limited.

Copyright Statement

This website is protected by copyright. It is published by Eagle Radio and is made available to you under the following terms and conditions:

  • that it is for your personal use only or for business use only within the terms and conditions accepted when registering;
  • you may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or make it available except to download it onto a single computer and view it for private use only;
  • you may not, except with our express prior written permission, distribute or commercially exploit it; you may not transmit it or make it available on a network without our express prior written permission;
  • use of it is at your sole risk.

The intellectual property rights (including copyright and database rights) in the material, information and computer files on this site are owned by or are licensed to Eagle Radio. Nothing transfers to you any rights of ownership of such intellectual property rights or constitutes a licence to use such intellectual property rights other than to the extent expressly set out in these terms and conditions.

You may not remove any product identification, copyright notices or other notices from the materials or any copies of the materials which you may have made for your own private use.

Product or company names and devices, logos, icons, graphics or designs referred to on the pages of this site are the property of their owners and are exhibited only in such a manner as is intended to be of benefit to their owner. UKRD Group Ltd and Eagle Radio intends no infringement of these property rights.

The above terms may apply to the whole or any part of the site. All other rights are reserved to Eagle Radio. Any infringement of Eagle Radio's rights will result in appropriate legal action.


Disclaimer

Information on this website is provided by Eagle Radio and certain approved partners. Eagle Radio has made all reasonable effort to ensure the accuracy of all information posted on this website at the time of inclusion. Eagle Radio accepts no responsibility for information or comments posted by third parties on this website. However, there may be inadvertent and occasional errors for which Eagle Radio apologises. Commentary and other information posted on Eagle Radio is not intended to amount to advice and no reliance should be placed on it.

Eagle Radio reserves the right to make changes and corrections at any time, without notice. The information displayed on this website is for general guidance only. You should neither act, not refrain from action, on the basis of any such information. Any decisions based on information contained in the Eagle Radio website are the sole responsibility of the visitor.

In no event will we be liable for any loss or damage to the maximum extent permitted by law including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the loss of data or profits, loss of income or revenue, loss of business, loss of goodwill or wasted management or office time arising out of or in connection with the use of this website.

This website enables you to link to other websites on the Internet. Eagle Radio endeavours to only include links to organisations that will give satisfactory service to visitors but, having no control over the nature, content or availability of those websites, Eagle Radio takes no responsibility and assumes no liability for those websites or their content. Eagle Radio does not necessarily endorse or recommend any site to which we have provided a link. Eagle Radio accepts no responsibility for the content of or for any loss or damage caused by linking to third party websites.

Eagle Radio does not prohibit linking from other sites without prior permission. Framing of Eagle Radio is not permitted without prior permission unless with good reason.

We do not warrant that the functions, services and material contained in this website will be uninterrupted or error free, that defects will be corrected or that the site or server are free from viruses including but not limited to; Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. The use of Eagle Radio to transmit viruses is strictly forbidden.

We cannot accept responsibility for any loss, disruption or damage to your data or your computer system sustained whilst using material derived from this website or any online services associated with Eagle Radio.


Website Terms and Conditions

Read our Website Terms and Conditions: https://www.bauerlegal.co.uk/website-terms.html.

Cookie Policy
For our cookie policy please review http://www.964eagle.co.uk/vp/cookie-policy/.


Terms and Conditions of Sale and Supply & Service

Delivery of Vouchers

Creating an account records your purchases enabling you to print your voucher(s) at any time. At the time of purchase your voucher will appear in your account (unless you checkout as a guest) and will be delivered simultaneously with your receipt by email.

Refunds

Refunds requested within 14 days of purchase, where the voucher has not been redeemed will be processed in accordance with these Terms and Conditions and The Consumer Contracts (Information, Cancellation and Addition Charges) Regulations 2013.

Refunds requested after 14 days from the date of purchase that have not been redeemed will be discretionary. Please contact us and we will review each case individually.

For full Terms and Conditions of Sale and Supply & Service relating to the sale of "Vouchers" or "Merchandise" or any other product sold online by Eagle Radio please visit www.ukrd.com/creditcardcharge.php. These terms and conditions are published by our parent company (UKRD Group Ltd) on our behalf. They are endorsed by us and relevant to all online sales made by Eagle Radio. You must review, understand and accept before making a purchase from us. They form part of our wider Terms and Conditions found on this page.



Eagle Radio's Competition Terms and Conditions

1. Introduction
1.1 These Terms and Conditions (General Contest Rules) shall be binding on you (and your guests where applicable) when entering any competitions operated by Eagle Radio, its sponsor or any company, charity, organisation or website owned or controlled by Eagle Radio.
1.2 These General Contest Rules apply to all Eagle Radio contestants. Eagle Radio may amend them from time to time. Special Terms and Conditions may apply to particular contests, in which case an addendum to these General Contest Rules will be made.
1.3 No purchase or payment is necessary to enter an Eagle Radio competition and copies of Contest Rules are available on request from Eagle Radio.
1.4 Entry and participation in any competition shall be deemed an unconditional acceptance by you of these Terms. All entry instructions and any other specific details relating to the competition or the prizes form part of these Terms.
1.5 You must pass a copy of these Terms to your guests (if applicable) and ensure they comply with them.

2. Eligibility
2.1 You must be ordinarily resident in the United Kingdom and live within Eagle Radio's TSA (Total Survey Area). We may provide a list of United Kingdom postcodes from which entries will be accepted, this can (if deemed necessary) be found at the bottom of this document. The purpose of this list may be to clarify the postcodes within our TSA or to indicate postcodes not included in our TSA. Employees of Eagle Radio, their families, press, agencies or any persons directly or indirectly connected with the competition or Eagle Radio are not eligible to enter any competition.
2.2 Unless otherwise specified, no person may enter a competition more than once.
2.3 You may not enter a competition if, on the date the prize is announced, you, any member of your household or immediate family have won a prize:

  • valued at £30 or more in the previous 30 days; or
  • valued at £500 or more in the previous 90 days; or
  • valued at £5,000 or more in the previous 12 months

2.4 Unless otherwise stated you must be at least 18 years old, and if requested to do so, provide proof of your age.
2.5 You must provide personal details as reasonably requested to do so by Eagle Radio. Refusal to comply will result in disqualification from the contest. Personal details will be processed and stored in accordance with our Privacy Policy.
2.6 You may not enter a competition if, on the date the prize is announced, you have won a prize on any UKRD radio station valued at £1000 or more in the previous 12 months.

3. Health and Safety
3.1 By entering a competition you agree to these Terms and Conditions and you confirm and warrant that to the best of your knowledge your general state of health is good and you have no medical condition that could be adversely affected by strenuous exercise or any of the events or activities planned or reasonably expected to be involved in the competition.
3.2 You agree to co-operate and comply with all reasonable requests of Eagle Radio and its agents and employees (in particular with respect to health and safety) in connection with the competition and its broadcast.
3.3 You must take all reasonable steps to ensure your own health and safety. Any conduct or behaviour, act or conduct by you that Eagle Radio considers to pose any medical, security or safety risk will lead to your immediate disqualification (including without limitation, any abusive behaviour, physical or verbal).
3.4 All activities are undertaken at your own risk. You must notify Eagle Radio of any medical or other condition which may mean that you are unfit for travel or participation in the Contest as soon as you become aware of such a condition. Eagle Radio reserves the right to forfeit your place in the Contest or the Prize (without liability or compensation) if, in its opinion, you may expose yourself or others to risk of illness or injury, or to the cancellation, disruption or curtailment of the contest.
3.5 You confirm you are not taking any medication (excluding prescribed) and will not do so during the contest.

4. Prizes
4.0 Winners will be formally notified (by email, post or telephone) within 28 days of the closing date. Where contact with the "winner" is not straight forward (the means of contact given by the entrant), Eagle Radio will endeavour to contact the "winner" through other means, if available. Eagle Radio accepts no liability for the safe and effective delivery of prize notifications. 4.1 All prizes must be collected within three months from the date of winning. After that time, unclaimed prizes will be deemed null and void. Eagle Radio will not notify winners of the time remaining. It is the sole responsibility of winners to collect their prize.
4.2 Prizes must be collected in person unless otherwise advised by a member of staff at Eagle Radio its associated or Group companies. Identification that includes a photograph (driver's licence, passport, student card) will be required. Where prizes are posted out, Eagle Radio accepts no liability for the safe and effective delivery of a prize.
4.3 In certain situations, and subject to the absolute discretion and prior notification of Eagle Radio, a winner may nominate a designated representative to collect the prize. The representative will be asked to provide written authorisation from the winner and identification for both the winner and the representative.
4.4 Winners under the age of 18 must be accompanied by a parent or guardian when collecting their prize. Both the winner and their parent/guardian must provide photographic identification.
4.5 Where a winner chooses not to accept a prize, they forfeit any and all claims to that prize, which will be dealt with at the absolute discretion of Eagle Radio.
4.6 All prizes are accepted entirely at the risk of the winner and Eagle Radio excludes all warranties in connection with any prize. Eagle Radio is not liable for any costs relating to the collection of prizes or and add-on required i.e. travel, accommodation, etc.
4.7 Prizes are not transferable, must (where applicable) be used on the dates specified and may not be redeemed for cash.
4.8 If a specified prize becomes unavailable, Eagle Radio may substitute a replacement prize at its absolute discretion. In such an instance, Eagle Radio will endeavour to ensure the substitute prize is of equal or greater value to the original prize.
4.9 Eagle Radio, its agencies, affiliates, sponsors and representatives are not responsible for defective prizes or misuse of any prize, or claims, liability, loss or damage arising out of or in connection with any contest promoted by Eagle Radio.
4.10 - Holiday prizes:
4.10.i Prizes must be taken in accordance with the dates, destinations and number of passengers specified by Eagle Radio. There will be no cash alternative and no alternative destination.
4.10.ii Holidays are non-transferable. Holidays are subject to availability. You must hold a valid UK passport with at least six months' further duration (unless longer is required by the destination country), or your competition entry will be invalid.
4.10.iii Unless otherwise specified, the class of travel for any travel prize incorporating a rail or airfare is economy class.
4.10.iv Holidays are not available to persons under the age of 18 without the express prior written permission of Eagle Radio. Children between the ages of 12 and 16 are considered to be adults for the purposes of airfares. Children under 18 years of age must obtain written consent from a parent or guardian and cannot travel unless accompanied by an adult over the age of 18.
4.10.v In the event of unforeseen circumstances or circumstances outside Eagle Radio's reasonable control, Eagle Radio reserves the right to offer an alternative prize of equal or greater value. No cash will be offered.
4.10.vi Unless otherwise specified all holidays must be taken within 6 months of the date of the contest or will be deemed invalid.
4.10.vii You must comply with the terms and limitations of any insurance policy relating to the holiday.
4.10.viii You must comply with the terms and conditions of the airline and other transportation and venues and agents involved in the Contest or the Prize. In particular you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.
4.10.ix You are not entitled nor authorised in any way to commit Eagle Radio to any contract, expense or cost entered into or incurred without its advance written acceptance of the same.
4.10.x Passport control and in-country authorities will reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs incurred will be your sole responsibility.
4.10.xi Any flights, other transport, airport details, accommodation or other aspects of the Prize, dates and times quoted by Eagle Radio or its agents are for guidance only and are subject to change without notice with no liability arising. You must have sufficient financial resources to meet any financial commitment which you may incur in connection with the Prize beyond those included in the Prize itself (including, without limitation, transfers to and from a London airport (or another port), meals and drinks).
4.10.xii You must comply with and are responsible for attending to any inoculation and health regulations required for your destination.
4.12 Winners are responsible for any and all taxes payable as the result of a prize being awarded or received.
4.12 If in the course of a contest:

  • a telephone line breaks up or drops out; or
  • there is a dispute arising out of the use of telephone lines in a contest (including situations where multiple telephone lines are used); or
  • two telephone lines are crossed during a phone-in contest;

Eagle Radio in its absolute discretion

  • may disqualify the relevant caller or callers;
  • will not be responsible for awarding a prize to the relevant caller or callers; and
  • may award the prize to another person according to its absolute discretion.

4.13 All winners of all prizes must agree to these general Competition Terms and Conditions and any Eagle Radio special Terms and Conditions by entry as prescribed by Eagle Radio in order to claim their prize. This is at the discretion of Eagle Radio where prizes are posted to winners.
4.14 Where the prize on offer is a motor vehicle entrants must possess a full driving license for that class of vehicle. Unless otherwise specified road tax and motor insurance is and remains the responsibility of the winner.

5. The Contest
5.1 Eagle Radio does not accept responsibility for entries lost, damaged or delayed in transit (by post, telephone, internet or email) to the competition address. Proof of posting will not be accepted as proof of receipt (nor will proof that an email has been sent be accepted as proof it has been received).
5.2 Source material utilised by Eagle Radio's question compilers shall be taken as correct. No responsibility is accepted for inaccurate prize details supplied by sponsors or any other party.
5.3 Fraudulent, illegible or incorrect entries will not be accepted (at the absolute discretion of Eagle Radio).
5.4 The decision of Eagle Radio's judges is final and conclusive in all circumstances and no correspondence will be entered into.
5.5 Eagle Radio may terminate any contest at any time at its absolute discretion. In the event of such termination, Eagle Radio may, at its absolute discretion, elect not to award any prize in respect of the terminated contest.
5.6 All entries become the property of Eagle Radio and will not be returned to you unless otherwise stated.
5.7 In the case of a prize draw, at Eagle Radio's absolute discretion the first correct entry draw will be the winner unless otherwise stated.
5.8 The judges (an authorised representative of Eagle Radio, its associated or Group companies) decision will be final an absolutely no correspondence will be entered into.
5.9 Where a competition requires the presence of an entrant, failure to appear will result in the forfeit of any prize opportunity although, in some cases at the discretion of Eagle Radio and with prior agreement, a substitute candidate may be able to appear.
6.0 The closing date is as specified in the relevant competition. This will always be a time and date in the UK. Where a time is not given, the closing time will be 11.59pm (UK time) on the relevant day.

6. Confidentiality
6.1 You undertake not to disclose, reveal, communicate or otherwise make public to anyone at any time any information relating to Eagle Radio, its business, personnel, servants, agents or officers.
6.2 You may not publicise your involvement in the competition, or the fact that you have won a prize, without the prior written permission of Eagle Radio.

7. Publicity
7.1 Competitors may be required by Eagle Radio to participate in a photo, video and/or film session, and acknowledge that Eagle Radio and companies within its Group has the right to use such publicity photos, videos and/or films in any medium and in any reasonable manner it sees fit, unless that person informs Eagle Radio at the time of entering the competition that he or she wishes to retain his or her anonymity.
7.2 Contest entries and material submitted in connection with any contest (whether in written, audio, electronic or visual form, or any combination of those) or any photographs, video and/or film footage and/or audio recording taken of competitors become the property of Eagle Radio, which may use the material in any medium and in any reasonable manner it sees fit including the distribution to other companies within its Group. Copyright in any such material remains the sole property of Eagle Radio.
7.3 Eagle Radio may publicise, broadcast or otherwise disclose a competitor's name, character, likeness, statements or any recording of his or her voice in advertising or promotional activities concerning a specific contest, or Eagle Radio contests generally. Eagle Radio may promote or advertise that a winner has won a contest.
7.4 Eagle Radio may incorporate information from entrants in any contest in any database to be used for the purpose of its business. Upon entry into a competition a contestant will automatically give permission for use of personal data and this information will be retained in accordance with the General Data Protection Regulation and Eagle Radio Privacy Policy.

8. Eagle Radio - Exclusion of Liability
8.1 Eagle Radio is not liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the competition or prizes, other than those costs and expenses specifically provided for in the prize (if any). This exclusion does not include any liability for negligence by Eagle Radio or death or personal injury arising out of such negligence.
8.2 Eagle Radio shall have no liability in respect of competitions operated on behalf of third parties (for example, sponsors) except in respect of death or personal injury directly attributable to Eagle Radio's negligence.
8.3 Eagle Radio accepts no liability (and excludes all liability) for any loss of profit, business, contracts, revenues or anticipated savings or for any special, direct, indirect or consequential loss of any nature howsoever arising.
8.4 Eagle Radio shall not be liable to perform any of its obligations under the competition or in respect of the prizes where it is unable to do so as a result of circumstances beyond its control and shall not be liable to compensate you in such circumstances.

9. Jurisdiction
9.1 These rules shall be governed and construed in accordance with English Law.
9.2 Where Eagle Radio has special contest Terms and Conditions in relation to a particular contest, then they (the special terms and conditions) will prevail in the event of inconsistency between those special contest Terms and Conditions and these General Contest Rules.
9.3 Persons under the age of 18 are deemed minors and are ineligible to enter any contest where the prize consists of a vehicle or alcohol, or where the Special Contest Terms and Conditions otherwise provide.
9.4 A failure by Eagle Radio to enforce any of these contest rules in any instance(s) will not give rise to any claim by any individual.
9.5 Special restrictions or qualifications may apply to particular contests, in which case an addendum to these General Contest Terms and Conditions will be made.
9.6 Eagle Radio may change these General Contest Terms and Conditions at any time.


Eagle Radio's Child Protection Policy

Introduction

Eagle Radio recognises that protecting and ensuring the safety of children, young people and vulnerable adults should be seen as everyone's responsibility. We believe that as a company we have a moral obligation to contribute to their safety and wellbeing. Eagle Radio works with children in education and community settings, both on and off air. We are committed to safeguarding the well-being and safety of every child and vulnerable adult we work with, and this policy outlines the principles we work to.

"All organisations need to listen and be responsive to the diverse needs of children, young people and their families and to recognise that safeguarding children and young people from harm must be everyone's business."[1]

This policy and the related procedures establish the roles and responsibilities of management and staff in relation to the protection of children, young people and vulnerable adults, with whom their work brings them into contact. The welfare of the child is paramount. Children and vulnerable adults get abused regardless of age, gender, disability, racial origin, religious beliefs or sexual identity. Generally someone they know abuses them and this can be a member of their family, a friend, an instructor or any person in a position of trust. However, opportunistic strangers can carry out abuse.

It is the responsibility of all managers within Eagle Radio to ensure that all staff understand the importance of implementing this policy and the related procedures. They must also ensure, that any contractors, agents or others whom they engage to undertake duties, with whom they work in conjunction or who undertake any work relating Eagle Radio with their permission, which would involve contact with children young people and vulnerable adults, understand and comply with them, as appropriate.

Staff identified as "working with children" will be subject to additional checks, in accordance with best practice in child protection. It is the responsibility of all staff members to protect children (any young person under eighteen years of age) and vulnerable adults from abuse. All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately. All staff (paid and unpaid) working for or with the organisation have a responsibility to report concerns to the appropriate officer(s). It is the purpose of this policy to give guidance in dealing with this sensitive issue.

'Children' are defined as those under the age of 18; 'Vulnerable Adults' are those who are, or may be, unable to take care of themselves, or unable to protect themselves from harm or exploitation by others.

Safeguarding

Safeguarding is a relatively new term which is broader than 'child protection' as it also includes prevention. We have defined safeguarding as:

  • When working with children, young people and vulnerable adults we take all reasonable measures to ensure that the risks of harm to their welfare are minimised.
  • When there are concerns about children and young people's welfare, we will take appropriate actions to address those concerns, working to agreed local policies and procedures, in partnership with other local agencies.[2] 

Safeguarding children is vital for Eagle Radio as we have a duty of care towards the children with whom we have contact. Having safeguards in place within an organisation not only protects and promotes the welfare of children but also it enhances the confidence of trustees, staff, volunteers, parents/carers and the general public. Safeguarding children is beneficial to Eagle Radio in many ways - protecting its reputation, helping to effectively meet its objectives and protecting its finances.

Our Principles

In all our work with children we adhere to the following principles:

  • The well being and safety of each child is our primary concern.
  • We respect the rights and dignity of every child we work with.
  • We respect the right of children to express their views and have them listened to.
  • Children are treated equitably and sensitively, regardless of gender, ethnic origin, cultural background, sexual orientation or religion, in line with Eagle Radio's & UKRD Group's Diversity & Equal Opportunities Policy.
  • Relationships between Eagle Radio staff and freelancers and the children they work with are based on mutual trust and respect.
  • Eagle Radio & UKRD Group staff seek to achieve a balance between business outcomes and the social, emotional, intellectual and physical needs of the children we work with.
  • All Eagle Radio and UKRD Group staff who work with children have a responsibility to prevent the physical, sexual or emotional abuse or harm of any child with whom they come into contact. Any suspicions or allegations of abuse or harm are taken seriously and responded to swiftly and appropriately.
  • Staff recruitment and selection processes will include Criminal Records Bureau checks.
  • All concerns and allegations of abuse will be taken seriously by senior management team, Staff, Artists and Volunteers and will be responded to appropriately.[3]
  • Eagle Radio will endeavour to reiterate the 5 outcomes from the Every Child Matters Framework.[4] 

Who does this include?

  • The policy applies to all members of UKRD; staff, freelancers and volunteers who work with children during their employment at Eagle Radio or any business within UKRD Group.[5]
  • This policy is endorsed and approved by senior management team.
  • Eagle Radio also runs community programmes that can involve adults who are vulnerable. This policy and the principles outlined in it apply equally to our work with vulnerable adults.
  • Children and parents will be informed of the policy and its principles as and when appropriate or requested.
  • The Policy and Good Practice Guidelines apply to all staff and artists who work for the company whether on permanent, temporary or freelance contracts, or working as volunteers. Organisations and individuals who wish to hire Eagle Radio and are working with children must have their own child protection policy procedures in place.

Legal Context

  • Eagle Radio uses the word 'child' to refer to anyone under the age of 18 as defined by the Children Act 1989.
  • Eagle Radio uses the word 'harm' to refer to ill-treatment (including sexual abuse and non-physical forms of ill-treatment) or the impairment of health (physical or mental) or development (physical, intellectual, emotional, social or behavioural) as defined by the Children Act 1989.[6]
  • The safety of the children we work with is our priority. Although not legally required to do so, we take every reasonable step to ensure a level of care that is comparable to the requirements of the Protection of Children Act 1999.
  • Reporting procedures - Our reporting procedures are in line with current legislative framework for England, Wales and Northern Ireland and also follow the procedures set by the LSCB.[7]
  • Eagle Radio recognises that the Every Child Matters framework is largely meant for formal education institutions; it places values on its outcomes and will endeavour to incorporate them into its work.
  • Although the European Human Rights Act 1998 does not specifically mention children, they are still covered by this legislation by the fact that they are considered 'persons' in the eyes of the law, just as adults are.
  • The Government introduced guidance called 'No Secrets' in 2000, which sets out how the authorities - including health and social care professionals, the police and criminal justice agencies - should work together to reduce the risk of vulnerable adult abuse occurring, and to intervene to protect people when abuse does happen. While Eagle Radio recognises that this guidance is largely meant for organisations, who work consistently with vulnerable adults, it is committed to ensuring that any concerns about vulnerable adults are responsibility reported.

Policy Statement

Eagle Radio is fully committed to ensuring that children and vulnerable adults attending our facilities are protected and kept safe from harm in accordance with 'Working Together to Safeguard Children' (2006) documentation - A guide to inter-agency working to safeguard and promote the welfare of children, 'No Secrets: Guidance on Developing and Implementing Multi-agency Policies and Procedures to Protect Vulnerable Adults from Abuse' (Local Copy), and internal HR, equal opportunities policies and normal operating procedures.

Eagle Radio has a particular interest in working safely with children because the activities and facilities offered attract a large number of children and many activities, workshops and shows are specifically aimed at children. Usually children are accompanied by a parent, guardian, group leader, teacher, but there are occasions when the child is solely under the organisation's care, for example summer project, workshops and so on Eagle Radio also operates a number of social networking websites in order to interact with customers. There are a number of potential risks to children and young people using social networking and other interactive services. It is critical that in order to safeguard risks to staff, children and young people, our policies and guidelines keep pace with the raft of communication methods young people use.

To this end the venue will provide a clear, concise child protection policy and will distribute it to all staff and make it available to users of the facility. Staff will undergo policy training in their induction process and existing staff will undergo awareness training. Child Protection Officers will undergo significant training on a regular basis. All staff who have unsupervised contact with children will undergo an enhanced CRB check; see CRB policy for more information.

The principles behind this policy are also followed within other policy areas of the organisation such as recruitment, normal operating procedures, equal opportunities, complaints and grievance, disciplinary, health and safety, code of conduct and whistle blowing.

This policy and its procedures will be revised, at a minimum, every 3 years by the Child Protection Officer or earlier in the following circumstances;

  • A major change or restructure within the organisation
  • An incident occurring
  • A change in legislation

Citations

[1] Every Child Matters: Change for Children

[2] Safeguarding Children - Protecting Children in Your Organisation, Charity Commission.

[3] Please refer to our Guidelines document with regards to responding to disclosures, concerns and allegations of abuse.

[4] The five outcomes are: be healthy, stay safe, enjoy and achieve, make a positive contribution and achieve economic well being.

[5] Herein the term 'staff' will include all people mentioned in this bullet point.

[6] http://www.legislation.gov.uk/ukpga/1989/41/contents.

[7] Local Safeguarding Children's Board


Diversity and Equal Opportunities Policy

UKRD Group Limited and Eagle Radio recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.

The Company seeks to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the general public.

All employees and those who act on the Company's behalf are required to adhere to this policy when undertaking their duties or when representing the Company in any other guise.

Please review Eagle Radio and UKRD Group Limited's full Diversity and Equal Opportunities Policy for further information.


UKRD Group Limited is the parent company of Eagle Radio.

UKRD Group Limited is registered in England and Wales with company number: 2725453. UKRD Group Limited's registered office is: Carn Brea Studio's, Barncoose Industrial Estate, Redruth, Cornwall TR15 3RQ. VAT: 733389907

You can contact Eagle Radio by writing to Guildford College, Stoke Road, Guildford, Surrey, GU1 1EZ.

eagle postcode area