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Essential appointments to restart at some hospitals in Surrey

4 minute read
Essential appointments to restart at some hospitals in Surrey

Published by the Eagle Radio News Team at 6:00am 7th June 2020.

More services are starting to reopen at hospitals in Surrey. 

The Frimley NHS Trust has made arrangements so that more outpatient, diagnostic and surgical services can be provided. 

Guildford's Royal Surrey has introduced new measures so they can begin to offer more face to face appointments, including one way systems, assigned entrances and adjusted waiting areas.

Royal Surrey

Royal Surrey

On-site appointments have already started to be reintroduced at the Royal Surrey. 

Jacqui Tingle, Director of Infection Prevention and Control, said:

“Although the number of seriously ill patients with Covid-19 in the Trust continues to decline, we know that Covid-19 will be with us for some time yet.

“This means that we need to start to see and treat some outpatients face-to-face.

“Of course, where it is possible and appropriate to do so, we will continue to offer outpatient appointments via phone or video, but for some patients we need to see them in person.

“We understand though that for many people the thought of coming into the hospital might make the, feel a little anxious, so here are some of the ways that we will keep patients and staff safe during their visit.

All patients who are invited for a face-to-face appointment will be asked to complete a screening questionnaire at 14 days and 24 hours before their outpatient appointment and it will be repeated on arrival at the hospital for the appointment.

Other measures to ensure safety include:

  • Detailed instructions and a site map, with which entrance to use, included with appointment letters
  • Clear signage for one-way systems around the hospital
  • Two metre markers for social distancing
  • Socially distanced waiting rooms
  • Temperature checking for some specific clinics

Frimley Health NHS Foundation Trust 

Trust has made arrangements so that more outpatient, diagnostic and surgical services can be provided with priority given to the most urgent cases like cancer diagnoses and treatments.

Dr Timothy Ho, medical director at Frimley Health NHS Foundation Trust, said:

“I am so proud of how everyone across the whole health and care sector in our community has pulled together effectively to face the Covid-19 pandemic while continuing to provide other vital care when it has been needed.

“We can now start to focus on those people most in need whose care has been put on hold while we responded to the immediate pandemic threat. At the same time, we should remember Covid-19 remains prevalent and we must stay alert to a rise in infection rates in our community.”

Frimley Park Hospital (6)

With COVID-19 likely to remain within the community for the foreseeable future services at the Trust are having to be adapted. 

Much of the care will be delivered at different locations to before in order to maintain infection control.

Emergency services have remained open and residents should access them as usual when they need them. 

Safety measures will continue including separate zones for confirmed coronavirus patients and non-confirmed confirmed coronavirus patients. 

  • Part of Frimley Health’s Day Surgery service will reopen as a non-COVID planned surgical area
  • Heatherwood Hospital in Ascot will open as a non-COVID site for planned surgery, with patients prioritised on medical need.
  • Endoscopy is also starting at Heatherwood and at Spire Clare Park Hospital, near Farnham.

Other urgent diagnostic procedures, such as radiology, will be provided away from busy hospital sites where possible.

Haslemere Minor Injuries Unit 

The Haslemere Minor Injuries Unit will has now reverted to its normal opening hours. 

They were temporarily extended to provide an additional place for people to seek non-urgent treatment during the peak of the Covid-19 pandemic. 

It will now be open 9am-5pm Monday to Friday and close on weekends and Bank Holidays. 

Call 01483 782 334 before attending to be triaged and to avoid any unnecessary face to face contact