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Homes still without water in parts of Surrey

3 minute read
Homes still without water in parts of Surrey

Published by the Eagle Radio News Team at 2:01pm 3rd June 2020.

Homes in several parts of Surrey are still without running water. 

The issue has been ongoing for several days within the GU27, GU5 and GU6 postcodes. 

Thames Water has apologised to those affected and say engineers are continuing to work to resolve the issue:

"We’re really sorry if you’ve been affected by these problems.

"We realise how inconvenient it is, especially at this difficult time.

"Our engineers are doing all they can to improve things, and we’ve brought tankers into the area to pump water into the local supply network."

May 2020 has been one of the hottest and driest on record and with more people staying at home because of coronavirus lockdown Thames Water says demand is extremely high:

"Compared with this time last year, the amount people are using locally has risen by about a quarter."

In the GU5 and GU6 areas, engineers repaired a number of isolated issues, including airlocks in the system and they continue to monitor the situation. 

A drive through bottled water station has now opened at Grayswood Village Hall, Grayswood Road, Haslemere GU27 2DJ.

The Thames Water website states: 

"Our team will be following the most up to date advice about social distancing, so we’d kindly ask you not to come to this station on foot.

"We’ll load water into your vehicle so please don’t get out of your car or try to help – we’ve got it covered. 

"The water is for essential use, like drinking, cooking and hand washing.

"Please be considerate and don’t take more than you need. If you have a neighbour who’s unable to get to a water station, please let us know and we’ll do our best to make sure our limited supplies are fairly handed out."

Those who are not affected by the water shortage are asked to reduce their usage. 

For example, by turning off sprinklers and hoses, avoiding washing cars and taking shorter showers – while still following government advice on regular hand washing.