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Coronavirus: Reports of “abhorrent” violent and abusive behaviour towards Surrey pharmacists

2 minute read
Coronavirus: Reports of “abhorrent” violent and abusive behaviour towards Surrey pharmacists

Published by the Eagle Radio News Team at 2:39pm 30th March 2020.

Pharmacists and other pharmacy staff in Surrey and Sussex have reported being sworn at and abused at work.

The chair of the local pharmaceutical committee has labelled such behaviour “totally unacceptable”, adding that there is enough medicine to go round.

Community pharmacy, which operates across Surrey and Sussex, said its sites remain open during the coronavirus crisis – but are very busy.

There is exceptional demand for medication due to patients ordering their medicines ahead of the due date, ordering medicines they haven’t had for some time ‘just in case’, and attempts to stockpile.

Infection control measures are also in place to protect staff and customers during the COVID-19 pandemic – meaning it may take “a bit longer than usual to be served and/or dispense prescriptions”.

Craig McEwan, chair of East Sussex Local Pharmaceutical Committee said:

“Tensions are understandably high at the moment, but that does not mean people can come into pharmacy and abuse the staff. It simply isn’t on.

“Shouting abuse and swearing at staff who are doing their absolute best to keep local residents supplied with medicines is abhorrent and totally unacceptable.

“Please do not abuse pharmacy staff, treat them with respect as they do you.

“There is enough medicines in the supply chain if everyone orders their usual quantities and duration.”