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Coronavirus: Community helpline to support Surrey residents

2 minute read
Coronavirus: Community helpline to support Surrey residents

Published by Lettie Buxton at 5:06pm 23rd March 2020. (Updated at 9:25am 25th March 2020)

A new community helpline has been set up to help residents in Surrey during the coronavirus pandemic.

Surrey County Council has launched the phone line to direct people to services that can help.

This includes support picking up shopping or prescriptions, or having someone who can be a telephone friend.

It will also advise residents on how to register if they want to offer help to their community.

But the helpline will not be able to provide any health advice or answer general enquiries relating to council services.

Tim Oliver, leader of the county council, said they have teams working "flat out" alongside boroughs and districts and voluntary and community groups to coordinate a huge community effort:

"I know there are a lot of community groups and many individual residents wanting to help, and mobilising that support in the most effective way is critical.

"We also have to be careful that anything we do collectively does not spread this virus.

"One positive we can take is that this situation is uniting us, not only as a country but globally.

"We are all in this together, and we will get through this together.

"This is such a fast-moving situation and coordinating all this work is complex but the goodwill and resource is there and we will work to make sure it is put to the most effective use."

The community helpline is open Monday to Friday, between 9am and 5pm - call 0300 200 1008.

Other advice, including ways to stay connected, can be found on the council's website.