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Cyber Monday 2019: Police advice to Surrey and Hampshire shoppers

3 minute read
Cyber Monday 2019: Police advice to Surrey and Hampshire shoppers

Published by the Eagle Radio News Team at 6:37am 2nd December 2019.

After the hype of Black Friday in Surrey and Hampshire, today is expected to see even more spent online on Cyber Monday.

But our local police forces are warning us to be wary of fraudsters as we look to bag a bargain online.

Both Surrey Police and Hampshire Constabulary have shared advice from Action Fraud on what to look out for.

Choosing where you shop: If you’re making a purchase from a company or person you don’t know and trust, carry out some research first, and ask a friend or family member for advice before completing the purchase.

If you decide to go ahead with the purchase, use a credit card if you have one, as most major credit card providers insure online purchases. You will need to check your card's Terms and Conditions for exact details.

Keep your devices up to date: Make sure you install the latest software and app updates. These usually contain important security updates that can protect you against fraud and identity theft.

Secure your email account: Use a strong, separate password and two-factor authentication (2FA) to secure your email account. Criminals can use your email to access other online accounts, such as those you use for online shopping.

Take care with links in emails and texts: Some of the emails or texts you receive about amazing offers may contain links to fake websites, designed to steal your money and personal details. 

Not all links are bad, but it's good practice to check by typing the shop’s website address manually into the address bar of your browser, or find the website through your search engine (e.g. Google, Bing).

Turn on two-factor authentication (2FA): To give any online account additional protection, where possible, you should turn on two-factor authentication (2FA).

Use a password manager: If you have lots of accounts, the temptation to re-use passwords and usernames is pretty strong. A good way to get around this is to use a password manager.

Don't give away too much information: You shouldn't need to give out your mother’s maiden name, or the name of your primary school, in order to buy something. There’s some obvious details that an online store will need, such as your address and your bank details, but be cautious if they ask for details that are not required for your purchase. 

When things go wrong: If you think you may have been taken in by a bogus website, you should first, take a note of the website's address, then close down your internet browser. Then report the details to Action Fraud and contact your bank to seek advice.