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Whirpool to recall ALL tumble dryers "at risk of catching fire"

Whirpool to recall ALL tumble dryers "at risk of catching fire"

Published at 6:52pm 10th July 2019.

Whirlpool is to recall tumble dryers considered to be a fire safety risk.

The Office for Product Safety and Standards issued an alert last month over concerns a design flaw had not been fixed. 

Anyone having their machine recalled will get a new one delivered and installed free of charge. 

Whirlpool has agreed to undertake a number of actions required by the government’s Office for Product Safety and Standards (OPSS).

These actions are set out in an exchange of letters between OPSS and Whirlpool but include commitments to:

  • deliver a significant new consumer outreach campaign with wide ranging publicity of the product recall aimed at reaching affected consumers and driving up awareness;
  • guarantee no charges for delivery, installation or removal of machines;
  • improve identification of, and outreach to, vulnerable consumers; and
  • provide OPSS with timely reporting of progress made in the product recall. 

Ashley Martin, RoSPA’s public health adviser, said:

“With up to 800,000 unmodified tumble dryers posing a potential fire risk in homes across the country, it is imperative that efforts to contact affected consumers are stepped up, and we welcome today’s announcement of the recall plan that will seek to do this.

"We urge consumers who think they may have one of the affected models to engage with the recall process because it is so important that these dryers are removed from homes. If you have an affected model, the advice remains to unplug it and not use it.

"As well as those who have bought their own tumble dryers, we would urge landlords and anyone else who has provided a tumble dryer for use by others to urgently check whether their dryer is affected. 

The recall covers all models of vented and condensing tumble dryers produced between April 1, 2004 and September 30, 2015 and sold in the UK under the Hotpoint, Indesit, Creda, Proline and Swan brands.

Consumers who think that they may have an affected model should call the Whirlpool helpline on 0800 151 0905.

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