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Families can send a heart to patients at Royal Surrey Hospital

2 minute read
Families can send a heart to patients at Royal Surrey Hospital

Published at 10:19am 26th May 2020.

Guildford's Royal Surrey has come up with a new way to keep people connected during the coronavirus outbreak. 

Families can now have a heart sent to a patient at the hospital and they will have a matching one to keep for themselves- patients can also have one sent their loved ones as well.  

It is so they can have something to keep with them and hold during this difficult time of separation. 

How to send a heart

If you are a patient:

  • Ask on your Ward/Department and the staff will give you a heart and send the matching one in the post to your relative with a card so you can write a message

If you are a relative:

  • Ask on the patient’s Ward/Department
  • With the patient’s consent the staff will give the patient a heart and send the matching one in the post to you with a card so the patient can write a message
  • If you are dropping off property for a patient via the hospital's contactless Patient Property Drop off Service there will be hearts available at the drop off point.
  • You can put one in with the property to be delivered to the patient along with a card
  • You can take the matching heart home with you.

You can also contact the hospital's family liaison service

You can email rsch.messagetoalovedone@nhs.net but make sure you include the patient’s name, date of birth/address, ward if known and your relationship to the patient.

You can call 01483 402757.