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Pre-booking system for Hampshire's recycling centres

3 minute read
Pre-booking system for Hampshire's recycling centres

Published at 6:00am 1st June 2020. (Updated at 6:14am 1st June 2020)

People will have to pre-book to visit Household Waste Recycling Centres (HWRCs) in Hampshire from mid-June.

Hampshire County Council is establishing the system in a bid to manage demand and reduce queuing traffic.

With new measures in place for social distancing, the number of vehicles now able to access each site at any one time is much less than before the coronavirus outbreak.  


Residents have been urged to make use of kerbside collections provided by district and borough councils and to only visit an HWRC if they cannot safely store waste at home.

But the council has said traffic queues have continued to be significant at a number of HWRCs across the county.  

Councillor Rob Humby, deputy leader and executive member for economy, transport and environment at Hampshire County Council, said:

"We have recently extended opening hours, which has helped, but with very high demand and long queues persisting at a number of sites, we now need to consider other options, including limiting visits with a pre-booking system.

"Hampshire has one of the largest HWRC networks in the country, and we recognise how Hampshire residents value the service which has been both convenient and effective in promoting recycling and managing waste.  

"However, the level of demand we are currently seeing cannot be accommodated with social distancing and safe working requirements without long delays, and therefore we will need to bring in more significant changes."

The new pre-booking system will allow for between 25 and 30,000 visits per week and people will be able to book several days’ ahead.

Full details on how to book will be available at the end of next week.

Until the pre-booking system is up and running, additional customer liaison officers are being deployed to HWRC sites where queuing traffic is causing safety issues or obstructions.

Cllr Humby has asked people to "take notice of highway signs, be considerate of others and not block roads or junctions when queuing".

Further information is available on the council's website

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