Eagle Radio

Eagle Radio


Community Help Banner (updated)
During these difficult times, you may find yourself in need of local support groups, community initiatives and information, or details on volunteering opportunities in Surrey and Hampshire.

Eagle Radio’s Community Help is a place where not-for-profit companies and charities can list services that are delivered in a no-contact way and observe the strict guidelines around social distancing. 

It’s also a place for local support groups to let people know what’s available and how to get involved as a volunteer.

If you're a local company looking to continue trading and have adapted the way you do business to suit the current restrictions then you can advertise on our Essential Business Services page.

You can browse using the map and categories below, and if you’d like your initiative, group or charity listed, use the ‘Submit a new Item’ link below or email community@eagleradio.co.uk

Submit a new Item

Category : ALL Action Lines Charities Council Info Delivery Services General Help Want to Help?

Found 21 items. showing 1 to 18.

Action for Carers Surrey

: 0303 040 1234

: www.actionforcarers.org.uk

Are you looking after a relative or friend?

Carers are facing many challenges right now. But we’re here to help unpaid carers of all ages.

Call us for information, advice and support on caring in Surrey. We're here 9am-5pm on Mondays, Thursdays and Fridays, and 9am-6pm Tuesdays and Wednesdays.

Call us on 030 040 1234 or email on CarersSupport@actionforcarers.org.uk.

Citizens Advice Guildford

: 0300 330 9013

: www.guildfordcab.org.uk

General advice will be given via our Adviceline which people can reach by calling 0300 330 9013 and leaving a voicemail. Voicemails will be checked Monday to Thursday from 10am – 4pm.
● People can make contact by completing the enquiry form on the website at guildfordcab.org.uk and select ‘Email us’.
● People can chat online to an advisor by visiting

Citizens Advice Rushmoor

We are conscious that there are a lot of people with money, housing and employment worries out there needing help, at a time when services are in high demand and are being restricted to phone and email.

Please visit our website for the services we are providing in this current crisis.

Egham Mutual Aid


We are a group of volunteers here to support our local community through this time of crisis. We are working in full cooperation with Runnymede Borough Council to fulfil requests for aid. We can help by:
-shopping for essential items
-picking up medicines/ prescriptions
-phone calls to keep you company
-dog walking
-support using technology to connect you with loved ones
We will take every hygienic precaution when we visit you. We will always be free of charge, and payment for shopping or medicines will be secure and contact-free. Get in touch to receive help or join the team.

Englefield Green Mutual Aid

Englefield Green

We are a group of volunteers here to support our local community through this time of crisis. We are working in full cooperation with Runnymede Council & the Village Centre to fulfil requests for aid. Here are some ways in which we can help:
-Shopping for essential items
-Picking up medicines/prescriptions
-Dog walking
-Support using technology to connect you with loved ones.
We will take every hygienic precaution when we visit you. Our services will always be free of charge, and payment for shopping or medicines is secure and contact-free. Get in touch to receive help or join the team.

Farnham Coronavirus Helpline

Find out about the helpline set up to coordinate community support in Farnham and the villages.

Farnham’s Coronavirus Response

Bridge Square, Farnham GU9 7QR

: 01252 745446

The Farnham COVID-19 Coordinating Group has been formed by the Farnham Maltings and Farnham Town Council. Residents who need help but who do not have friends, family or neighbours to help them should call 01252 745446 or email help@farnhammaltings.com. The lines are open Monday to Friday, from 9am to 6pm and there is a recorded message for assistance outside of these hours.
Anybody who would like to volunteer is asked to email volunteers@farnhammaltings.com and local neighbourhood organisers or community networks are invited to add their details to a database by emailing organisers@farnhammaltings.com.

Guildford Community Angels


: 07825 799309

: Www.gtcc.org.uk

If you're feeling isolated, get in touch with Community Angels - they are offering a befriending service, to anyone who might need a chat during these difficult times.

Havant and East Hants (HEH) Mind


: 0300 303 1590

: www.easthantsmind.org

A Freephone mental health crisis helpline for children and young people across Hampshire and the Isle of Wight has been launched.

It provides immediate access to safe and confidential support for young people experiencing difficulty with their mental health.

Healthwatch Surrey

Room G09/G010, Old Millmead House, Millmead GU2 4BB

: 0303 303 0023

: www.healthwatchsurrey.co.uk

Healthwatch Surrey is an independent, not-for-profit organisation in Surrey. We are currently assisting local health, care and support services during the COVID-19 pandemic.

You can contact our Helpdesk for information, advice and support.
Telephone: 0303 303 0023
Text: 07952 787533
Email: enquiries@healthwatchsurrey.co.uk

You can also visit our website for information and contact details of local organisations in Surrey who can provide help and support during this difficult time, including a link to advice about coronavirus in the easy read format.

Mole Valley District Council

Working with East Surrey Outreach Service, MVDC has been helping to find emergency accommodation for rough sleepers. This is important work because, to socially isolate effectively, a private space is essential.

For advice and help relating to housing issues visit our website, send us an email or give us a call.


Oakleaf Enterprise

For tips & resources for looking after your #MentalHealth & #Wellbeing during this difficult time of #SelfIsolation, download our Resource Guide by clicking the link below.

Sight For Surrey

: 01372 377701

Sight for Surrey are continuing to support clients in Surrey who are blind, visually impaired, Deaf, Hard of hearing or have combined sight and hearing loss. Our services have been adapted due to the current Covid-19 situation including British Sign Language videos on Coronavirus on our Facebook page and our Helpdesk is still operational and can be contacted:

Monday to Friday 9-5pm
Skpe: sensory.services
FaceTime: dutysw@sensoryservices.org.uk
SMS: 07860026269

Surrey Drug & Alcohol Care

39 Castle Street, Guildford GU1 3UQ

: 0808 802 5000

: www.sdac-helpline.co.uk

Our confidential Helpline is open to callers 24 hours a day, 365 days a year, offering help and support for anyone who is concerned about their own or someone else's drug and/or alcohol problem. We also work in conjunction with NHS First Steps for those concerned about mild to moderate mental health.

We can refer people directly to treatment for drugs and alcohol or for mild to moderate mental health. Our Telephone Counselling Service offers 12 weekly sessions with a BACP Registered Counsellor.


: 01252 533 355

: www.talkplus.org.uk

TalkPlus are the primary mental health care provider in North East Hampshire and Farnham. We offer free NHS support to people suffering with common mental health conditions.

We are open and have adapted the way we work to accommodate people’s needs at this troubling time. We offer ongoing therapy as usual but we have also introduced Single Session Therapy to ensure we can offer support at the time of need. We're offering video and telephone sessions as well as webinars as treatment options for people who might not have the privacy, we also introduced Instant messaging therapy.

The Brigitte Trust - Community Support

316 High Street, Dorking RH4 1QX

In response to the Coronavirus (Covid-19) outbreak, the Brigette Trust is expanding its telephone support service to offer emotional support to any adult in the Surrey area who is vulnerable, lonely, isolated, bereaved or a carer who needs someone to chat to.

For more information please contact our Service Co-ordinator Sarah Pattenden on 07469 932192

The Coronavirus Hampshire Helpline

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable - can be contacted on 0333 370 4000. The helpline is available seven days a week, from 9am-5pm. The service is available to people residing in the county of Hampshire only. There are separate arrangements in place for Southampton, Portsmouth and Isle of Wight residents.

The Hunter Centre

Marjorie Gray Hall, Grayswood Road, Haslemere GU27 2BW

: 07842464322

: www.thehuntercentre.co.uk

The primary purpose of The Hunter Centre is to provide care and stimulation for those living with various forms of dementia, but during these unprecedented times our doors are closed. We run a helpline of experienced staff for you to talk to and a Facebook community to give support and advice to those with dementia and their carers.
We have no county lines; we help those in Surrey but also across the border in Hampshire and West Sussex. If you need support, please give us a call.