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Visit the Pulsa Gas website to find out more
Visit the Pulsa Gas website to find out more
Community Help Banner (updated)
During these difficult times, you may find yourself in need of local support groups, community initiatives and information, or details on volunteering opportunities in Surrey and Hampshire.

Eagle Radio’s Community Help is a place where not-for-profit companies and charities can list services that are delivered in a no-contact way and observe the strict guidelines around social distancing. 

It’s also a place for local support groups to let people know what’s available and how to get involved as a volunteer.

If you're a local company looking to continue trading and have adapted the way you do business to suit the current restrictions then you can advertise on our Essential Business Services page.

You can browse using the map and categories below, and if you’d like your initiative, group or charity listed, use the ‘Submit a new Item’ link below or email community@eagleradio.co.uk

Submit a new Item

Category : ALL Action Lines Charities Council Info Delivery Services General Help Want to Help?

Found 72 items. showing 55 to 72.

Sight For Surrey

: 01372 377701

Sight for Surrey are continuing to support clients in Surrey who are blind, visually impaired, Deaf, Hard of hearing or have combined sight and hearing loss. Our services have been adapted due to the current Covid-19 situation including British Sign Language videos on Coronavirus on our Facebook page and our Helpdesk is still operational and can be contacted:

Monday to Friday 9-5pm
Skpe: sensory.services
FaceTime: dutysw@sensoryservices.org.uk
SMS: 07860026269

Stay In Place Support Directory

3 Bridge St, Godalming GU7 1HY

To help us ALL act responsibly and observe good social distancing or self-isolating the Stay in Place Support Directory gives details of local businesses and suppliers who are providing a contactless delivery service, including groceries and takeaway food. The Directory also gives details of how to contact and access local healthcare providers and services.

Surrey County Council Coronavirus Information and Advice Pages

Coronavirus Information and Advice Pages

Surrey Drug & Alcohol Care

39 Castle Street, Guildford GU1 3UQ

: 0808 802 5000

: www.sdac-helpline.co.uk

Our confidential Helpline is open to callers 24 hours a day, 365 days a year, offering help and support for anyone who is concerned about their own or someone else's drug and/or alcohol problem. We also work in conjunction with NHS First Steps for those concerned about mild to moderate mental health.

We can refer people directly to treatment for drugs and alcohol or for mild to moderate mental health. Our Telephone Counselling Service offers 12 weekly sessions with a BACP Registered Counsellor.

Surrey Heath Borough Council Information Page

Surrey Heath House, Knoll Rd, Camberley GU15 3HD

Coronavirus Information and helpful links.

Surrey Heath Prepared

High Cross Church, Knoll Road, Camberley GU15 3SY

: 01276 66798

: www.surreyheath-prepared.uk

A community action group in response to Corona Virus

There are many people in our local community that are unwell due to COVID-19 or self-isolating right now. Our website provides a central point for those wishing to ask for help and for those wishing to volunteer.


: 01252 533 355

: www.talkplus.org.uk

TalkPlus are the primary mental health care provider in North East Hampshire and Farnham. We offer free NHS support to people suffering with common mental health conditions.

We are open and have adapted the way we work to accommodate people’s needs at this troubling time. We offer ongoing therapy as usual but we have also introduced Single Session Therapy to ensure we can offer support at the time of need. We're offering video and telephone sessions as well as webinars as treatment options for people who might not have the privacy, we also introduced Instant messaging therapy.

The Brigitte Trust - Community Support

316 High Street, Dorking RH4 1QX

In response to the Coronavirus (Covid-19) outbreak, the Brigette Trust is expanding its telephone support service to offer emotional support to any adult in the Surrey area who is vulnerable, lonely, isolated, bereaved or a carer who needs someone to chat to.

For more information please contact our Service Co-ordinator Sarah Pattenden on 07469 932192

The Coronavirus Hampshire Helpline

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable - can be contacted on 0333 370 4000. The helpline is available seven days a week, from 9am-5pm. The service is available to people residing in the county of Hampshire only. There are separate arrangements in place for Southampton, Portsmouth and Isle of Wight residents.

The Fountain Centre

: 01483 406618

: www.fountaincentre.org

The Fountain Centre is an independent charity which offers support, information and counselling to cancer patients and their families from all over Surrey and the surrounding areas. It is based at St Luke’s Cancer Centre at the Royal Surrey County Hospital, and while it cannot offer face to face complementary therapies at this time, it continues to offer services online and by phone. Counselling services can be provided by phone, Skype or Zoom. Its base in the hospital is closed to patients, but is being used by hospital staff as a respite area.

The Guildford Institute

Guildford Institute, Ward Street, Guildford GU1 4LH

Our mission at The Guildford Institute is to provide an educational, cultural and social community hub in the heart of Guildford offering a special place for people of all backgrounds to meet, learn and explore. During lockdown we have introduced a selection of online courses in Art History, Computer Skills, Drawing & Painting, Health, History & Economics, Languages and Music & Literature. Our friendly workshops and courses take place on Zoom and are live and interactive, with limited class sizes and personal tutor engagement.

The Hunter Centre

Marjorie Gray Hall, Grayswood Road, Haslemere GU27 2BW

: 07842464322

: www.thehuntercentre.co.uk

The primary purpose of The Hunter Centre is to provide care and stimulation for those living with various forms of dementia, but during these unprecedented times our doors are closed. We run a helpline of experienced staff for you to talk to and a Facebook community to give support and advice to those with dementia and their carers.
We have no county lines; we help those in Surrey but also across the border in Hampshire and West Sussex. If you need support, please give us a call.

The Surrey Virtual Wellbeing Hub

Surrey Virtual Wellbeing is designed to become a one-stop-shop where those who require mental health or emotional wellbeing support can view, register and access online activities including virtual coffee mornings, group chat sessions and tailored exercise classes – all sessions that ordinarily would have been held face to face prior to the current lock-down measures.


The Vine Day Centre, 33 Station Road, Aldershot GU11 1BA

VineLine is a telephone based help line, which also has specially trained staff available to provide support for mental health, addiction and anger management.

Vine Dining has now moved to delivering care packages of toiletries and essential food items to individuals who are vulnerable or isolated.
A range of free pre-prepared and frozen meals, made from donated food, can also be taken to people's homes. To request a care package delivery, email info@thevinecentre.org.uk and include your name, address and telephone number, preferred delivery day/date, any dietary requirements and what you require (toiletries/basic food provisions/hot meal).

Voluntary Action South West Surrey

39 Castle Street, Guildford, Guildford GU1 3UQ

: 07825 419408

: voluntaryactionsws.org.uk

Contact us on 01483 565456 if you live in Guildford or Waverley.

Contact us if you are a community group needing more volunteers, if you want to volunteer or would like information on where you can get help with shopping etc.

We signpost people who need help finding relevant community groups and organisations.

We register details of those who want to volunteer and send them regular updates of local volunteering roles.

We help organisations and groups to find volunteers and to set up their opportunities, and we record what opportunities there are.

Waverley Borough Council Advice Pages

The Burys, Godalming GU7 1HR

Coronavirus Advice page for residents of the area.
Page includes public health advice, request a volunteer and council services.

Woking Borough Council Advice Pages

Woking Borough Council, Gloucester Square, Woking GU21 6YL

This page includes the latest updates and status about Woking Borough Council related services, Community support, Surrey County Council service updates. Community volunteers and more.

Your Sanctuary

15a Monument Way East, Woking GU21 5LY

: 01483 776822

: www.yoursanctuary.org.uk

Your Sanctuary is a charity supporting people affected by domestic abuse. Our confidential helpline provides information, support and signposting to survivors, professionals or worried friends or family members. We offer emotional and practical support to survivors of domestic abuse living or working in the boroughs of Woking, Surrey Heath and Runnymede. And for those living further afield we offer refuge for 13 women and their children.
Helpline: 9am to 9pm 7 days per week